Your frequently asked questions answered…

Below is a comprehensive list of our most frequently asked questions. We love to talk at Luxury photobooths, so if you don’t have time to read everything below, or you have another question then please contact us and we will happily discuss all your requirements.

Why are you called luxury booths?

We wanted to create a company and a booth that would stand out from the crowd, a booth that is bright, colourful, fun and creative and high end. We already knew that we could offer exceptional booth styling and technology and that we would excel in customer service. 

How much do your photo booths cost to hire?

A luxury photo booth costs from £349 to hire. The price you pay is calculated based upon a number of factors, which will be unique to your event, such as how many hours you would like the booth open. Our booths are packed full of fun features. For a complete breakdown of what is included in your photo booth hire please see our price page.

Wy book us over the competition?

Firstly our booths are custom made to a higher quality than many of our competitors. In addition we include as standard many features that others charge extra for. We want to be as clear as possible with our pricing structure and offer the very best in build quality, technology and customer service for our standard price. Most of the time you really do get what you pay for so we urge you to make sure you know exactly what you are getting for your money before you commit to booking a booth. When you book with Luxury booths you are not only hiring a booth, you are buying a service that goes way beyond a ‘pop up’ photo booth.

Can we customise or put logos on the booth?

Yes. Luxury booths have been designed to be fully customisable. We can advise on how to completely transform your photo booth to include personal messages, images, graphics and company branding inside and out. Contact us to discuss your requirements

Can we personalise our photo prints?

Yes. Included in the hire of your Luxury photo booth is assistance in adding a personal message or company logo to your images. Contact us to discuss your requirements.

How many photos can we take during our event?

There is no limit to the number of photos during the hire period of your Luxury booth.

Do you charge for delivery to London?

No. We do not charge for any deliveries within 20 miles of London. Beyond this we charge a small fee. Note: parking and congestion charges may apply. Please contact us to discuss your location and requirements.

Can we have the photo booth for more than 4 hours?

Yes. If you let us know prior to your event each additional hour is charged at £100. If you decide on the day that you would like us to stay for additional hours then each hour will be charged at £150.

What are idle hours?

Idle hours are any hours before or after the event where a booth is required to be assembled, but will not be in operation. Idle hours can happen for two reasons. 1. Where it is not possible to set up or take away a booth directly before or after an event. 2. If you have a prolonged period during your event when the booth will not be used. Idle hours are charged at £25 per hour.

What do you need to confirm our booking?

To confirm your booking we will need a £100 deposit and for you to complete and sign our booking form. You will receive a confirmation email once we receive your completed booking form and deposit. Please contact us to check availability.

Do you provide staff with your booths?

Yes. We always provide  two luxury booth ambassadors at every event to make sure you get the most from your Luxury booth experience. Our recruiting criteria is simple for booth assistants. We look for smiley, happy, bubbly, approachable, fun loving professionals. We also train all team members to understand how best to manage the booth and to be as attentive as possible.

How will our guests know who’s in charge of the booth?

Our Luxury booth ambassadors wear smart black uniforms with name badges. They are always well groomed and neatly presented.

Can a Luxury booth be assembled in a marquee?

Yes. This is possible as long as the booth has total coverage from the elements, a completely flat level floor to sit upon and access to a 13amp power socket within 10 metres.

How big are your booths?

All booths are small enough when disassembled to fit into most venues including some of the more challenging London hotels. When fully assembled the Luxury booth stands 2.4 meters (2 meters without plinth) tall by 2.4 meters wide by 1.3 meters deep.

How many people can you fit in the Luxury photo booth?

Our booths can fit 6 people in comfortably, although we have seen 10 squeeze in at one of our crazier events!

How will our photos be printed?

All photos will be printed using state of the art thermal dye sublimation printers, as used by the leading photo companies throughout the world. This ensures your photos will look amazing and are ‘touch ready dry’ and waterproof in seconds.

Are unlimited prints included in the hire charge?

Yes. Each booth session includes unlimited use of the booth. Each group entering the booth will receive 2 copies of their images. Many other companies charge extra for this.

What is the guestbook album? 

We include a guestbook album as part of our standard package. The guestbook is a beautiful album that features some of the best pictures taken at your event. Our Raspberry assistant will provide your guests with silver gel pens and encourage them to leave a special message alongside their pictures.

Will we get copies of the pictures and access to our video messages?

Yes. After your event we will present you with your guestbook album and provide you with a USB memory stick including high-res versions of all the pictures taken in the booth. If you or your guests wish to order bigger prints or canvasses this is very easy to do.

Is it possible to choose between colour or black & white prints?

Yes. You can choose to print your images in either colour or black & white.

My venue has asked about insurance and PAT testing. Do you have these?

Yes. We have Public Liability Insurance and our booths are PAT tested for your safety and peace of mind. We can liaise with the venue coordinator, no problem.

How long do the booths take to set up?

Setup can take a little bit longer than our competition because our booths are custom made. Setup will take up to two hours so we will ensure we arrive at the venue at least two hours before the start of your hire. All time required for setup is included free of charge and is not counted as part of your run or idle time.

How do you take payment?

Payment can be made via our website, PayPal or BACS transfer.

Do I need to pay a deposit?

Yes. A £100 deposit is required to secure your booking with the remaining balance due 30 days prior to your event.

Do you have a cancellation policy?

Yes. Any request for a date change must be made in writing at least thirty days in advance of the original event date. Change is subject to photo booth availability and receipt of a new booking contract. If there is no availability for the alternate date, the deposit shall be forfeited and event cancelled. Any cancellation will forfeit any deposit payment made.

What cameras do you use?

Our Luxury photo booths use high end professional SLR cameras ensuring professional quality images for you and your guests.

What is included in the photo booth props box?

Lots of funny dress up items for your guests to play with including hats, boas,  glasses, masks, wigs and a chalk board for scribbling messages to your host/s. Props are a fantastic way of getting even the most serious of guests to get ‘wild’. Of course for some formal events it is not appropriate to bring out the props box, it’s your choice and our staff will be fully briefed to ensure they act appropriately in accordance with the theme of your event.

Can we have presents for our guests to take home?

Yes. We offer a number of optional extras including keyrings, fridge magnets, stylish acrylic photo holders